| Read Pen Inc. recognizes that a technical communication
problem may have more than one solution. We measure quality in terms
of customer satisfaction.
Thinking about communication?
As strategic contributors, we think about ROI and look at your product from a business point of view. Our experts deliver audience-appropriate content from a problem solver's perspective.
Want to talk strategy?
Contact us today!
In the August 2004 issue of the Journal of the Society for Technical Communication, Barbara Giammona identified the following technology trends:
- Content management systems
- Single sourcing
- Embedded help systems
- E-learning
- Speech recognition
- Voice-to-print technology
- Large format touch screens
- Wireless technologies
- Gaming technologies
- Standards
Read Pen delivers the following skills needed to support these trends:
- Shepherding community writing efforts
- Requirements and business analysis
- Content administration
- Minimalistic writing
- Instructional design
- Usability
- Information architecture
- Design of visual information
- Database technologies
- Human factors
- Quality assurance
Thinking about manuals?
We can help you enhance or create:
- Reference guides
- User guides
- Web content
- Project plans
- Technical white papers
- Release notes and FAQs
- Quick reference guides and cheat sheets
- Courseware
- Online help Level 1 and level 2 process documents
- Capability specifications
- Functional specifications
- Usability tests and reports
and a broad range of marketing/business documentation, including:
- Application sheets
- Brochures
- Press releases
- Prospectus
- Annual reports
- Non-technical white papers
- Business plans
- Marketing plans
- Communication plans
- Compelling proposals
- Advertising copy
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